"The solution is customized for our business."
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JCI Industries is a manufacturer�s representative and distributor for mechanical,
water and wastewater equipment and services. Located in Lee Summit, Missouri,
JCI has 40 users who have been on Selltis since January 2000. Here�s what Chip Toth,
Vice-President at JCI had to say about the Selltis solution.
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We actually found out about Selltis through another distributor with
a business similar to ours. They were really sold on it. The program
was a
proven solution that was working.
We looked at all the other sales automation programs and they
were pretty generic. We didn�t have the resources or the time to
sit down with somebody and design the whole process from the
quoting to the follow-up to dealing with multiple manufacturers.
There were really two things that sold us on Selltis. The first was th e
Selltis Company�s understanding of our business. The second was
that out of the box the program hit
95% of our needs. Selltis had
already gone through the process of
mapping out the sales
cycle and understood the way we do business.
Selltis has had a positive effect on interaction between the sales
managers and the sales force. We use it as a
tool to communicate
with our outside account managers on various things going on.
The management team has used it as a tool to find out where business
is coming from and
where the opportunities are.
I think the most tangible benefit for us has been the
quote log.
Ours was a dinosaur. Now we have a quote log that�s
updated on
a daily basis. And the same holds true for our contact database.
We�re doing a great job of keeping track of who�s where and how to
get ahold of them. We�re communicating with our customers more
and more. I think it�s a
good package. A program that can really
help out companies like ours. The whole thing is customized for our
business and it�s available now—something the competitors can�t say.
Our entire sales force uses it as a tool every day to communicate,
do quotes and better manage the
front end of the sales cycle.
It�s become a part of this company�s culture.
Selltis is how we
do business.
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